Dear eBay Queen;
I recently won a 60" TV from an eBay drop off store’s auction. I did get an excellent price on the television, but I was a bit miffed when I asked if I could pick the TV up, and they wanted to charge me a 25.00 charge just to pick it up! The auction did not say anything about a pick up fee, but did say I could pick items up between 9:30AM and 5:00PM. I don’t want to pay this fee. The seller and I have emailed back and forth over this issue. I don’t think I should pay the fee since it was not listed. I have never “not paid” for an ebay auction. What should I do? Why are they springing this fee on me now?
I completely understand your frustration. It would make anyone upset to be forced to pay a hidden fee. Since you didn’t give me an ebay item number or the sellers name, I can only speculate on why they have a pick up fee. It most likely is a handling charge. They could be charging you because they have handling built into their shipping price, and since you didn’t ship the item, feel they should recoup the handling fees that way. Or, maybe they feel they will have to help you load the TV and want a fee for that. It is hard to say. Have you asked them directly why they are charging you the fee?
I would try to work this out with the seller, and perhaps talk to them in person when you go to pick the TV up. Explain you do not feel it is fair to pay the fee, because it was not listed in the eBay auction. If they still will not back down from the fee, you could pay for your item, and then leave Feedback that reflects how unhappy you are with the hidden fee.
Your other option is to not pay for the auction. If you choose to do this, you are risking an unpaid item strike from eBay, and negative feedback from the seller. With either option, you could always report it to eBay http://pages.ebay.com/securitycenter/ . This could be looked at as circumventing fees since the extra fee was not mentioned in the auction.
Dear eBay Queen;
I have been struggling with buying a new camera. I don’t have a digital camera now. I have just been selling paper goods or items I can scan. What should I look for when buying a camera for eBay?
Dear Camera Shy;
A good digital camera will be your best asset when selling items on eBay. When considering a new camera purchase look for these features:
· Buy a brand Name you recognize. Support or Service will only be a phone call away if you have problems with your camera.
· 2.0 megapixels or better. If you’re going to use this for family photos, move up to a 4.0 megapixel or better.
· Macro (ability to focus 1 inch from surface)
· Manual flash (turn off and on) This is a valuable asset if you photograph your items in a different spot each time.
· How the photos are stored on the camera. If you don’t want to plug and unplug your camera into your USB port, you might want to consider a camera that stores the photos on a CD.
Go to your favorite electronics store, and check out each camera in your price range. You might find you like one camera’s feel and size over another one. Don’t forget to check out eBay when looking for a good price.
Strange eBay item of the week: eBay item 320000506485 (enter this number in the eBay search box in the top right corner of the home page). It might be cheaper to just yell for your family to come to dinner, but this way certainly would do it with style! 1900’s Deagan Dinner Bell Xylophone ChimesSold 151.00 http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=320000506485
Suzie Eads is a nationally known eBay marketer and eBay trained Education Specialist. She lives in Rantoul. Do you have a question for the eBay Queen? E-mail: firstname.lastname@example.org .