Posts Tagged ‘beatles’

Dear eBay Queen:

I really messed up! I have never bought or sold on eBay before; why I thought I could do this, I have no idea!  I was going to get married October of this year, but my fiancé backed out because he decided that he needed to have several women besides me.  I thought I should get rid of all of this stuff that reminds me of my mistake.  I started with my wedding dress.  I know I should have started with something smaller, but looking at that thing hanging on my bathroom door has been making me crazy.   I listed my wedding dress, put lots of photos and what I believe is a good description, but I put it on for the wrong price! 

I bought a designer St Pucchi wedding dress.  The price I paid for the dress was $5420.00, but on eBay I put the Buy it now price as $4080, and the starting bid at $100. I did not know that I had to keep track of the bidding and all, and since no one bid on it, the dress sold today for $100. I was devastated because I love the dress SO much and I feel as if it was too cheap because of what I paid for it.  What should I do? 

From now on, I will get help with all the items I sell, as this was my first time and I got it wrong. What should I do?  Do I have to sell it for this price? 

Ashley T

Dear Ashley;

I am so sorry this happened.  I think you might have confused your starting price with a reserve price.  It is against eBay rules to refuse to sell/send your item once your buyer has won and paid for it.  Here is a link to the rule http://pages.ebay.in/help/policies/non-selling-seller.html  or here http://pages.ebay.com/help/policies/seller-non-performance.html .

I completely understand why you would not want to sell your item for this price.  In this situation you have a couple of options.

• Contact your buyer to let them know you are a first time seller and were confused about the start price, buy it now price and reserve price.  See if they will let you out of the sale.  A little warning: by doing this, they could report you as a non selling seller.
• Contact eBay and let them know what happened.  There is a small chance they might help because you are new.  A fast way to get help is emailing griff@eBay.com.

Dear eBay Queen:

I buy old plumbing fixtures and renovate houses with my purchases.  I’m more than a little upset.  I bought a bunch of antique plumbing supplies off of eBay.  The seller said he was shipping 2 parcels at a cost of $70.00.  This fee was the advertised flat rate fee.   Today, I received one box with my items and noticed he only paid $10.80 for postage, and the other box was only $19.90.  Why would he tell me it was $70.00?   Isn’t this against eBay rules?

The items that I purchased are not as advertised.  I bought some vintage faucets and plumbing supplies. The seller said they were in good condition, and upon inspection one is a lot worse than pictured.  Despite the defects, I cleaned it up anyway and installed it.  It leaks, and is totally not what the seller represented it as.

I’m pretty upset about this shipping issue, and I’m not sure what to do with the items that are not what the seller advertised.  Do you have any advice for me?

 Victorian Plumber

Dear Plumber;

In this situation I would email your seller to let them know the items are not what you expected.  Wait for them to respond.  If they offer a refund once they are returned, follow through and return the faucets.  If the seller does not respond, or doesn’t offer a resolution to the problem I would open a dispute against them.  By opening the dispute you will involve eBay and PayPal.  The seller will have to respond to you. 

When it comes to the overage in shipping, there are a couple ways of looking at that: 

• ·         The shipping cost was listed upfront, and you agreed to it when you purchased the item.
• ·         The seller listed a flat rate of $70.00 to all buyers.  You could live closer to the seller than a buyer in California, where it would cost more to send.

I do agree you were overcharged for shipping, and are owed a refund.  I am just giving you a couple of different ways to look at the situation.  If the seller is willing to resolve this, I would mention to them how unhappy you are with the shipping charges.

Strange eBay item of the week: eBay item 160507106609 (enter this number in the eBay search box in the top right corner of the home page): Beatles are on I-Tunes and now they can be on your tree! Check out this set of 4 vintage Glass Beatles ornaments SOLD $910.00    http://cgi.ebay.com/COMPLETE-SET-4-VINTAGE-ITALIAN-GLASS-BEATLES-ORNAMENTS-/160507106609

Suzie Eads is a nationally known eBay marketer and eBay trained Education Specialist. She lives in Rantoul. Do you have a question for the eBay Queen? E-mail: questions@asktheebayqueen.com