Sometimes I feel like a buyer maybe trying to get something free. It doesn’t happen very often. Maybe once every 200 items.
This week I received a message from a buyer saying their item smelled and had deodorant on it. I apologized, and told them I would be happy to refund once the item was sent back.
Read from the bottom up.
I sent this message:
I contacted eBay customer support and they recommended that I ask her to open a return request.
She opened the request, and I called eBay.
eBay closed the request because the buyer had altered the item by washing it and removing the tags. Guess what she did? She opened a PayPal claim.
Now I’m waiting for PayPal to handle the claim. How do you think it will end?