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Sometimes an eBay Buyer Steals Your Pictures and It Turns Into a Return Request

  ** A little background info.  I have a bazillion of this particular item. I fully expect that a buyer who buys this item in the multiple lot I'm selling them is most likely going to re-sell them or modify them and resell them. I do not expect that they are going to steal my photo in the process….

stolenpicremove2  Last Thursday I had an eBayer message me saying that someone has stolen my pictures to a unique item I am selling.

stolenpicremoveI go check, and sure enough they DID steal my photo.

AND because I know how to use "The Google" on the Internet machine… I found their website where they are also are using my photo.

 

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Please note the tiny print.. It will be important later in this tale of woe… "condition: New, no signs of wear, No defects, stains, holes or tears, no missing or loose sequins or beads"

I contacted eBay, and the buyer.  The buyer was pretty belligerent and not so apologetic, eBay removed the item.

I also figured out that the buyer had tweeted about their fabulous new item.. that they were using stolen photos to display…

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So I retweeted them.  Which ticked them off, and they opened a return request.

In the return request they say they don't need the item any more… and "there were missing sequins".. but on eBay and their website the item was just perfect. eBay wants me to accept the return, because I have a return policy… The buyer/seller of the item sent me a message asking me to remove the tweet, and gave me a sob story of how their business was not doing so well.  I removed the tweet.. because well.. I felt bad for them, and maybe they didn't know they shouldn't steal photos.

What I don't understand.. is they have listed the item on eBay and their own website with STOLEN photos… when they get called out on it, they open a return request, and I am suppose to accept the return because they've opened it. **I've blurred out this person's information to protect their reputation… although I don't really feel someone that is this dishonest deserves it.

How would you handle this?

 

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