Opening a Return Warning Message on eBay


Saturday I went to open a return and received an odd message.  I selected arrived damaged and received the following message:

“We have observed returns or other buying activity that did not follow the Abusive Buyer Policy.  Your future buying activity must follow this policy or you could lose your ability to return items on eBay.”


I’ve had ONE return in 2020 and O returns in 2019.  I filled out the form and an eBay Concierge customer service person helped me.  They could not find a reason, and transferred me to a different area.  I was on the phone for another 5-10 min and they could not figure out why I received that message.


I thought it might be interesting to you to see it.