I had a buyer that had 9 business days to send back their return. I called eBay and they closed the return out.
Today I received this email.
“Hello, The case to return this item was closed last week. I’m asking you to please reconsider. We have had a crazy few weeks, my husband broke his arm and we went on a family vacation for 5 days. The item was sent back last week. Please see the photos. Please reconsider the decision and refund my original form of payment.”
It’s a very kind message.. but the best part of the message is that they sent me proof of the broken arm and a family vacation photo! This was a good day on eBay!