Sometimes I feel like a buyer maybe trying to get something free.  It doesn’t happen very often.  Maybe once every 200 items.

This week I received a message from a buyer saying their item smelled and had deodorant on it.  I apologized, and told them I would be happy to refund once the item was sent back.

Read from the bottom up.

I sent this message:

I contacted eBay customer support and they recommended that I ask her to open a return request.

She opened the request, and  I called eBay.

eBay closed the request because the buyer had altered the item by washing it and removing the tags.  Guess what she did?  She opened a PayPal claim.

Now I’m waiting for PayPal to handle the claim.  How do you think it will end?