eBay Queen: I’m Being Stalked On eBay! I’m Not Selling Stolen Items!

Dear eBay Queen:

I am flipping out! Friday evening, I received a message from a person that I assumed had bought something from me, but after closer inspection they had not.

“I just wanted you to know that I’ve been looking at your items, and I believe they were stolen from my partner and mine’s home.  I’m not saying you are a thief, but quite possibly you bought them from a thief.  I have attached photos from the stuff I have missing.  I hope that you will return them to me as soon as possible.”

I responded:

“Thank you for your email, I purchased most of the items in question from Goodwill and a few different garage sales.  I am sorry your items were stolen. I don’t think I have any of your items.”

The lady messaged this back to me:

“Well, I can see you want to play dirty pool.  I will be contacting the Emporia Police straight away.  I did a bit of research on you and the things you are selling.  I have sent a message to eBay to let them know you either steal merchandise, OR you are buying stolen merchandise.  You should be ashamed of yourself!  I’ve worked long and hard for my things.  It is not fair that you’ve come along to steal them!  I will not take this laying down!  You will pay for your actions.”

I have called the Emporia, Kansas police, and they all but laughed at me.  They were not mean, but they pretty much told me the person was a loon.  The police did not have any record of this person being robbed.  Over the weekend the woman contacted me through Facebook and my Youtube eBay online vlog.  My mother and sister instant messaged me because this woman sent them a message on Facebook. I contacted our local police and they said there was not much they could do about it. This is my family’s ONLY source of income.  My mom and sister messaged the woman back and said they didn’t know her and then blocked her.  I messaged her and asked her to give me a list of things that were stolen.  She sent me a message back and WANTS to COME TO MY HOUSE!  I declined, and told her that I have the receipts from Goodwill, TJ Maxx, and 2 antique stores for 90% of the items she has said were stolen. I offered to make copies and send them to the Emporia Police in care of her name.  She sent me a long list of profanities.

What should I do? Do you think I should contact eBay?   I just want to sit down and cry!  My mother is now calling 2 and 3 times a day freaking out over everything.  What should I do?

 

Freaked Out

 

Dear Freaked:

Oh my goodness! You’ve come across a real winner there!  Since you have all or most of your receipts for the items, I think I would scan the receipts in and load them onto the eBay message you were sent by the person.  In this receipts message I would say something like this:

I am very sorry that you and your partner were robbed, I can assure you that I did not have any part in it.  I have contacted the Emporia Police, and offered copies of my receipts. They told me they did not need the receipts, because they did not have any record of __insert the person’s name__ being robbed.  Since the police did not want my receipts, I have attached scans of them to this message.  I hope that you do receive your items back, and once again I am sorry this has happened to you.”

I would not, under any circumstances meet this person at your home, or really anywhere but the police station.  It is completely up to you if you want to contact eBay.  I probably would, just so that I could report this buyer.  Make sure that you refer them to the message where you have uploaded proof of your purchases.

 shuttlelooms

Strange eBay Item of the Week: Item #:181703816330. While setting up our church rummage sale, I came across one of these. It’s interesting watching people come up with an explanation for what it might be. Lot of 7 Vintage 16 Loom Boat Shuttles Wood w/ Cop Skewer Bobbins 2 Eye Feed  SOLD: $59.99.

 

 

Dear eBay Queen: Is this a PayPal Phishing Scam?

Dear eBay Queen:

I’ve only been selling on eBay for a couple of months.  Today I received the following email from PayPal.  I have no idea what they are talking about, and I’m a little afraid to click on the link in the message.  What should I do?

Dear Member,

It has come to our attention that your PayPaI Billing Information records are out of date. That requires you to update the Billing Information If you could please take 5-10 minutes out of your online experience and update your billing records, you will not run into any future problems with PayPaI's online service. However, failure to update your records will result in soon account termination. Once you have updated your account records, your PayPaI session will not be interrupted and will continue as normal. Failure to update will result in cancellation of service, Terms of Service (TOS) violations or future billing problems.

To update and login to your account, click on the link below:

I am a little concerned by the wording in the message too!  I realize I’m a retired English teacher, but I would think a big company like PayPal would know how to send a proper message.  The wording: “However, failure to update your records will result in soon account termination.”  This made me think that it might not be a real message from PayPal.  If you can’t be certain on the authenticity of this message, do you know how to contact PayPal so I can talk to a real person?

Patty

Dear Patty:

Don’t click on that link!  It’s a phishing scam!  PayPal will always address you by your name instead of “Dear Member”.  PayPal recommends sending emails like this to spoof@paypal.com .  If you’d like to speak to someone you can call: 888-215-5506.

Your retired English teacher senses pointed you in the right direction!

 

Dear eBay Queen:

I’m so upset, I could just scream!  I had a buyer send me a message a week or so ago asking if I would lower the price on a really nice, but used Vera Bradley purse.  I haven’t been doing very well sales wise, so I took her up on her offer. She paid for the item and I sent it off.  She has received her item, and sent me this message:

 “I received my item yesterday and I am not happy.  The purse is used!  There is a chip on the underside of the toggle button.  That is a hazard! I could cut myself! The quality of this purse is not what I would expect for the money I paid.  I think I’m going to have no other recourse than to give you a blazin’ negative so every other dimwit like me will know what kind of seller you are!  I would suggest you get a good pair of readin’ glasses, or if you have glasses, clean them for petes sake! You stated this was in good condition, I thought that meant new!  So, you’ve got 24 hours to tell me how you are going to make me happy. Please don’t say to send this back.. because THAT’S NOT HAPPEN’.

I went back and reviewed my listing.  It says pre-owned under the item specifics and in the condition box.  I also said it was pre-owned the description.  I took a photo of the chip in the toggle button.  What should I do?  Should I send her the money back for the purse so that she won’t give me a negative?

No More Vera’s

Dear Vera:

Your buyer is using feedback extortion to get you to do what she wants. I would call eBay immediately and ask them for help.  I am pretty sure based upon her wording that they will side with you and say that she is using feedback extortion.  The customer service person should put in your notes that it is extortion and once the buyer leaves negative feedback, you will need to call in again to get it removed.

You clearly put that the item is pre-owned and took a photo of the chip in the button.  eBay should side with you.  Have you reviewed the feedback this buyer leaves for other people?  You may not be the first person she has done this too.

 

Strange eBay Item of the Week: Item #390994539061. I hadn’t looked up advertising collectibles for quite some time. Tonight, I decided to look at the Pillsbury Doughboy. Apparently, he’s still got it! Vintage Plush Pillsbury Doughboy Pillsbury Makes it Fun Giggles 1998 Dough Boy. SOLD: $929.00.http://www.ebay.com/itm/Vtg-Plush-PILLSBURY-DOUGHBOY-15-034-Pillsbury-Makes-It-Fun-Giggles-1998-Dough-Boy-/390994539061