Dear eBay Queen: Why are Facebook Swap & Sell Group so Picky?

Dear eBay Queen:

I’m a member of several Facebook Swap and Sell groups.  I buy about 20% of my inventory on 4-5 different groups.  Many times, people will say that they have free items. If I believe I can sell it, then I will offer to take it off their hands.  Most of the time, however, the things I sell are items that I pay for, and not items that I got for free.

A couple of weeks ago, a woman said that she was giving whatever was left over at her garage sale to whomever wanted it.  Now, I know this woman, and knew the stuff she was selling was good. As luck would have it, I was the first to come to clear it off her hands.  Saturday, another woman said that she had baby stuff that did not sell and she would put it out by her curb.  It was free to anyone that wanted it.  I got directly in my car and went to check the stuff out.  There was a stroller, pack n-play, some puff-a-lumps, a variety of stuffed animals, and some clothing – a few pieces were new!  I picked up everything I wanted.  This has caused something similar to a small war.

Another woman (that is no friend of mine) gave my eBay name to the group and posted photos of my eBay stuff, with the stuff that I got for free side by side. Now everyone on the list wants my head on a pike and wants me kicked off the groups.

What are your thoughts on this?  What can I do to not be kicked off the group and to get these people to lay off of me?

Freebies Finder

 

Dear Freebie:
I have never understood why people are upset when you pay the price, (or lack thereof,) that they offer and get upset when you sell it for more than you paid.  Have the administrators of the group offered any advice?  Have they contacted you?  If not, why not be more pro-active, and contact them.  I don’t think it would hurt to message the administrators, and see if there is a policy on buying something, cleaning it up and then reselling it.  If they say there is, then apologize and move on.  If they say there is nothing wrong with what you are doing, I would not post or purchase for a while on that site and look for other sites that are a couple of towns away from where you are.

The other options you have are to  quit purchasing on these groups, get a new eBay name that you only sell your Facebook finds on, create a new Facebook “buying” profile, or borrow a family member’s profile to purchase from.

I am a member of several Facebook groups like this, and have seen people argue over this so many times.  If this kind of issue bothers you, it might just be best to not purchase from these sites.

 

Dear eBay Queen:

I’ve been trying to source items for Amazon.  I cannot figure out how to determine what everyone else’s price is and what the seller fees are using the phone application I am using.  What mobile app do you use?

HPT

 

Dear HPT:

I use the Amazon Seller app for Android. This is free and can be found on Amazon or the Google Play store.  It is very simple to use: you can scan, speak or type in an item you want, and the app will find it and list all the things you have asked about, plus more.

fiestaamazon

Using this application you will see the Amazon ranking, low price, fees, gross proceeds, how many FBA (Fulfillment by Amazon) offers and any offers from other sellers.   I really find this useful in my sourcing, and you can’t beat the price, Free.

 

swimsuitvtg

 

Strange eBay Item of the Week: Item #:181679359413.   The pool has opened up! Looking for a unique, vintage swimming suit? Check eBay! Vintage Swimsuit 1950’s Rose Marie Reid NEVER WORN with tags Size 14. SOLD: $609.99.

 

Dear eBay Queen: Return Request Can Be A Pain BUT So Can Craig’s List Scams

Dear eBay Queen:

I haven’t been selling for very long, but I have sold 100 or more items on eBay.  My next door neighbor’s son asked me to sell his handheld game console for him.  It came with the console, 2 games, a carrying case, charger and rechargeable batteries.   I shipped it off quickly and within a few hours of receiving it, the buyer contacted me saying the console does not work with her games.

I responded to this person’s message, and they sent me a pretty rude email. I ignored how rude they were to me, and asked them what they would like for me to do.  I get NO response for 5 days, and then just this morning I received a return request for the item, saying it was not as described!  It was as described; I stated that it worked with the 2 games I sent them!  I have no idea what this lady is talking about.

I called eBay customer service, and they say that I have to pay for return shipping. I sold it for $227 with free shipping .What should I do? I don’t want to pay to have it shipped back esp. if there is something wrong with it. Do I just give her a full refund? Will I still get a defect?

Oh, and did I tell you she left me positive feedback already?  What should I do?

TRG

Dear TRG:

Electronics are a high fraud category anywhere, just not on eBay.  I don’t know the story, but maybe what the guy said was true, and only those games worked.  Either way you are obligated by eBay to accept the return.  The good thing is, you won’t get a negative.

Have you spoken to your neighbor’s son about this? Are there any identifying marks on the item that would let you know it was the one you sold once you get it back?  I would talk to the neighbor and ask them if they knew if the item only worked with the games that you sent, and let them know that the buyer will be sending the game console back for a refund.

 

Dear eBay Queen:

My mother in law passed away last month.  Since I sell on eBay, and I live in the same town where my mother in law’s stuff is, I was asked by my husband’s siblings, (who live out of state) to sell off her stuff.  I wanted to take some of the big stuff to a consignment auction, but thought I would try my luck with the “non-shippable” items on eBay.  I received this message regarding an antique hutch and dining room set.  Do you think this person is FOR REAL?

“Thanks for messaging me. I want to buy this from you. I hope you will withdraw your ad from Craig’s List and let me buy this beautiful set. I am going to have my partner FedEx our payment to you. We will be sending you a certified bank check.  Please send me the following information so I can send you the check…  I would EVEN be willing to send an extra 150.00 if you can get this to me ASAP.
Name
Address: Not Po Box please
City………..
State and Zip Code…………..
Final Asking price…………..
Cell phone # to contact you …………….

My partner will be calling you to make arrangements for the pick up as soon as the check clears.

All the Best

Cynthia Trueman

I messaged them back, telling them I prefer cash at time of pick up, and they responded with this.

I’m terribly sorry.  Because of my work schedule, I will not be able to come with the cash to pick this item up.  Please accept my check, as I have already FedEx’d it to you.

What should I do?

Elizabeth

Dear Elizabeth:

I believe this is a slightly different version of a Craig’s List Scam.  You could always take it to your bank, and they could call the bank it is drawn on to see if the funds are available and that it is a real check.  In a situation like this, I am pretty sure that I would not accept it, and move on.

 frenchhangers

Strange eBay Item of the Week: Item #331509094273. How much would you pay for a pair of vintage clothing hangers? Some people will pay quite a bit! Pair of Divine Decadent Vintage French Silk Coat Clothes Hangers Pink Blue SOLD: $373.48.

 

 

Do You Block eBay Buyers Like This?

I have several eBaying friends that will block buyers with questionable feedback.  Usually they are alerted by a weird question or something, that makes them check out the feedback left by the buyer for other sellers.  Last night I received a question that maybe wasn't so weird, but struck me as odd at the time.

blockbuyer1

"What is meant by 'this looks like it was dropped in the store'?"

I realize this could be a simple question.. but I just got a weird feeling. So I answered the eBay buyer and then went to look at the feedback left.

blockbuyer2"After asking ?s & getting answers, I paid then he said not 4 sale NOT OK & Rude"

 

blockbuyer3My personal favorite: "Strangely mean-spirited, extremely hostile, wouldn't ship then wouldn't refund"

Did you see that these negatives were left all together for different sellers?

blockbuyer4Even some of her positives are negative.

Would you block this person?  This negative feedback was all on the same page.

What’s Your Missoni for Target Look Like?

While at Target today…

   

I thought I would check out the Missoni stuff. to see what they have.  Here is one side of the Missoni clothing rack.

Missoni in my Target store

Here's the other side.  What I found unusual.. is who much of this (almost 90%) of it was children's clothing.

end cap, missoni for target

Here's the end cap in housewares.

Currently there are 19,774 active Missoni for Target items on eBay. 74,530 closed items.  As of today the most expensive item that sold are these boots:

SOLD $31,000  Check them out HERE You might remember these… this woman was selling them to pay for her child's college.  Good for her!

In case you were wondering.. I didn't buy any today. 🙂  If they had the stacking cup and saucer set I would have.