Dear eBay Queen: A Blocked Buyer is Threatening to Bombard Me with Negatives

Dear eBay Queen:

I’m not sure what to do about this. I had a potential buyer message me and tell me that they tried to buy a pair of shoes from me, and they were told *I* as a seller would not sell to them. I wasn’t sure what they were talking about, and I went did a bit of research, and figured out that I blocked them a couple of years ago, for leaving me a negative feedback. I messaged them and said the following:

“Thank you for letting me know you were unable to bid. I did some research, and I see that you left me a negative feedback on April 21, 2013 regarding a pair of shoes that you bought. The feedback stated ‘Took 5 days to arrive. Won’t refund Shipping.’ I sent you an email and asked if you would be willing to remove the negative, because I sent your shoes in less than 24 hours of your payment. You responded that you ‘would not unless I refunded your money and let you keep the shoes.’ I was unable to do that, so I kept the negative, and blocked you.

Today I reviewed the feedback you leave other people on Toolhaus. I see that you still have an issue leaving negative feedback for unsuspecting sellers. At this time I am really not interested in selling to a person that gives negatives so freely. Thank you for your interest.”

I guess that was the wrong thing to do, because that made this person FREAK OUT. She sent me back a crazy email that says:

“Oh, REALLY? So now you get to decide if I can buy on eBay? What is the world coming to these days? Who died and made you the eBay Queen? It’s a good thing you don’t know who I really am! I can get my friends to buy your crappy shoes and lame gifts and see if their experience is good. And before you send me a message about how I can’t do it, Just Wait.”

I guess I should not have responded to this lady. Who knew she would react that way? I’ve contacted Seller Support about this, is there anything else I should do?

Linda P.
Dear Linda:

Well, normally I would tell you to message her back and explain to her that you are NOT the eBay Queen, but you know who is ;). With this lady I would not respond. If you have contacted eBay support by phone, I would say that is all you really can do.

I hope that she does not follow through with her threats, and if she does, eBay handles it swiftly.

 

Dear eBay Queen:

I’m really frustrated. I bid on a cute leather jacket with fringe, and 2 days later I found the same jacket in the color I really wanted. It had a buy it now, so I bought it. I told the first seller that I no longer wanted their jacket, and they told me I needed to cancel my bid. I thought it was enough that I told them, so I didn’t do it. Well, come to find out they have filed a non-paying bidder against me. I’m pretty ticked about this. I called eBay, and they told me I would need to pay for the item, or work it out with my seller. I DON’T WANT THE ITEM! Why do I have to do work it with the seller? Just re-list it. Is there something I can say to this seller that will keep me from getting a strike against my account?

 

GLD

Dear GLD:

eBay is really the final authority on this. If you haven’t messaged the seller yet, it wouldn’t hurt to message them and ask if they would cancel it. The worse thing they can do is say no.

 

 

Strange eBay Item of the Week: Item #371384898461. You can find very unique pieces of jewelry if you look on eBay. I found these just by searching for pearl earrings. Designer Trianon 18K Yellow Gold Carved Shell Turquoise Pearl Earrings SOLD: $2698.98.

 

You Can’t Make This Stuff Up.. or Sometimes on eBay You Get a Crazy Buyer Part III

You really can't make this stuff up.  My buyer from a year ago, that I blocked is STILL trying to get me to unblock her.  Here are the messages I received today.

faye11

I do remember now that I bought some Yamazaki Hafnia, NOT Hafina. It's entirely possible that I didn't inspect it as it was listed as new. In fact , it was an entirely different but similar pattern! & it was something Replacements was not purchasing.I get a a fair share of misidentified flatware , as well as disposal damage , etc. I do remember that I decided not to send the flatware back to you . Likely I was very busy & had already incurred the "return fee" of $15 , so I let it go. I have lots of patterns of flatware as I have been selling it for many years. This pattern is in a reject box at this time, but I am unable to locate it easily. My recollection is that it is not a pattern in demand by Replacements. I hope you can see that we both erred here. Your misidentification & my subsequent failure to notice the error resulted in a monetary loss. I buy in volume & do not know the date or amount of the transaction. I assume that you can provide that, so ******please give me that info.( possibly but doubtful at this time it is saleable) . I let this be a lesson for me , but as you know , we all make mistakes & buying from a photo can be challenging . I I look at 100's of listings daily & didn't catch your error .I suppose I could have exercised an option to "open a case" based on misrepresentation , but sick & tired of eBay problems ,& it was an honest mistake . As for the delay of several weeks in reporting the error to you, here's my explanation . I likely was waiting until I had a full box of flatware before shipping. I bear that expense.
I hope you can look at this from a different perspective.Pls. advise if you're willing to "unblock me " . I'd like to buy another lot of xxxx  if & when it is available & put this behind us . I'm as hardworking as you likely are &
a handicap has made it increasingly more difficult to get out & shop for merchandise. I've resorted to eBay with all it's risks. Pleasereply

I responded with, I am sorry I think it is best that we do not trade with each other.  You keep stating over and over that I sent you the wrong item.  I sent you what was pictured. I also said I would be happy to refund your money once the item was sent back.

 

She sends me:

faye8

Just let it go & forget about it . I am of course not really expecting $15 now , nor was I actually expecting it then either , just stating the facts . Can you not understand my frustration? You misidentified the pattern after all . I do not remember the exact circumstances, but this may have come after a string of eBay problems. We all make mistakes , & it's your responsibility to list patterns correctly if you want to get nit picky, which I do not . How about you forget the whole past transaction? I won't hold my $$ loss against you …. You can sell to me knowing I am a responsible , quick paying steady buyer.

I don't respond… and I get another..

faye9

I know you have a life , as do I . Since you looked into this , please get back to me . The supposed Hafnia ( actually not Hafnia) transaction, is fresh in my memory . Just another eBay problem .I imagine the transaction # you gave me was old & did not come up with any results….. You may gave given me the wrong# . I"ll have to look back at jan. 2013. Please reply regarding unblocking as I did nothing wrong but advise you of an error. The error was in your listing the pattern incorrectly. I would be happy to buy the XXXX  flatware if more is available at any time .

I don't respond… and get another...

The fact is I don't want to argue over this. What about dropping the whole thing like I said. The return fee was not your problem, you are correct , but your inaccurate listing caused an issue . I am still expecting a reply from you that goes somewhere & resolves your differences with me . I am willing to trade with you /you might do the same. I do appreciate your willingness in the past to take this flatware back . I did thank you for that , & chose another route. Positive feedback was left & no case against you was opened, though I had the opportunity within 45 days of my purchase. . Let's just let it go. I feel like we are going in circles in here & this is a waste of time and energy . You have a willing customer, a steady buyer who wants to make a purchase now with a fresh start . I forgive your error

Oh my goodness!  I think "My Sassy Gay Friend" said it best..

youre-trying-too-hard-slow-down-crazy