I was reviewing my Seller Performance Reports and discovered what I learned a long time ago.  People who collect dolls are hard to please and perhaps have expectations that are beyond collectors in other categories. 

The 2  as describe marks I got were from people that did not contact me.  One left a negative one a positive.  The negative gave me one's across the board.  The positive's feedback said: "Fast Shipping, Doll was not what I expected" 

**I don't know for sure.. but I'm guessing that these are the people that gave me the low DSR's.. because everyone else was happy.**

Here's some of the Doll information I've learned over the years.

• Take photos of the doll with clothes on and naked
• how's the dolls hair?  Has it been cut?
• Any "gnaw" marks on the fingers or toes?
• Any light spots on the skin?
• Is the body and the head the same color?
• what are the markings on the bum and neck?
• Pierced ears?
• painted toes or nails?
• eye color?
• does the doll have cloudy eyes?
• Does she wet?
• Have sleepy eyes that work?
• Eyelashes?
• Original outfit
• How do her arms and legs move?
• Does her "noise" maker work?
• Measurements

Have you found this to be true?  What category do you have issues in?