Sourcing.. I really hate to do it.. But on the 2nd busiest shopping day of the year I’ll be travel and sourcing products.
- Run errands
- Sourcing
- Dinner= Something out
Sourcing.. I really hate to do it.. But on the 2nd busiest shopping day of the year I’ll be travel and sourcing products.
I purchased this Brio Roller Coaster for #6. I bought it on eBay, and it was oddly enough Fulfilled by Amazon. You might notice the labels that were stuck on the box and that it was not shipped in a shipping box. So when it arrived at my home ANYONE could have seen it on the porch. (If you know what I mean)
Here is my eBay transaction
Here’s the Amazon Fulfillment Services label.
I messaged the seller to let them know how Amazon shipped the item, and it was a gift. I also prefaced it that I knew it wasn’t their fault. You’d think Amazon would know better.
I was looking for a quote that sums up my 2016.. This is quote is close.. but not quite. But that “ending” and “untidy” part.. Makes it really close.
Here are this weeks happenings:
We replied to her feedback threat with this:
We asked her to return it, and no reply. I’m waiting on the negative feedback.
2. We had a buyer open a return request stating that the bra was a 34B NOT a 34C as it was listed. I was freaked out about thinking how could I have screwed up this bad?!?!
Buyer says in the return: Doesn’t match description or photos. States: “This is level 3 Clavin Klein. The tag says 34C but it is actually a34B. It is not as describe. Please provide a return shipping label. I would like to return it for a full refund.”
The buyer ships the item back.
And it’s not a 34B. The size tag and hang tag both say 34C. It simply did not fit her because it was a level 3 Push Up Bra.
We message the buyer
|
She messages me back:
Your listing says it was a 34C
But it is a 34B
Why would you like to challenge a buyer ??
This info is something to help you re list it correctly next time
I message her:
“I have refunded your money less the shipping as you opened the request as not as described when clearly you purchase a push up bra and it did not fit you. Had you opened the return request correctly as “it did not fit” or you “didn’t like it” I would have been willing to pay your shipping because of your honesty.”
She messages me back:
my dear
we are not making friends here
so please beware about how you talk to a ebay customer
I am an ebay customer
ebay cares about good reputation and all the buyer’s shopping experiences here
and
as a seller
it is your obligation on your contract with ebay;
you are 100% responsible to make sure about the info you are putting up on your listing,
must be 100% as correct as what you send out to your buyer
IT IS NOT AS DESCRIBED
you have make up some “reasons” for your not refunding the remaining of what I have paid
I think it would be appropriate for me to consult with an ebay resolution center specialist
and
based on how you talk here…..
my dear
ebay encourages all buyers to objectively reflect their experience with the seller
that is you
I’m waiting to see what this little gem brings me.
3. An item broke in shipping. Check out this one’s wording.
“Hello. I just received today and opened your item. The box is in pristine condition and item was packed carefully with a great deal of bubble wrap. Nevertheless, the item’s rear right leg is completely broken off. This fact is really surprising to me considering the careful wrapping and undamaged box. I do know that most often, items of this kind, when new, are shipped within pre-shaped Styrofoam before boxed. I can fix the item and touch it up, so I am willing to keep the item. However, I wI’ll leave it to you to offer a partial refund, as the item is damaged. I have not provided feedback or contacted Ebay as yet. I am a frequent buyer with a 100% rating, and I have had an outstanding and long relationship with Ebay and Paypal. Almost always I provide 100% feedback to the seller. I do not sell. Items are for my personal collection. Thank you, and I hope to hear from you soon”
She does not want to turn it in for UPS to pick up and receive another one.. she just wants 30% back and to keep it.