Sometimes on eBay You Get a Buyer That Makes You Crazy…

waituntil

WAY BACK in February .. I sold a set of silverware. The silverware was brand new, and marked.  It came in the original plastic sleeves, that also included the name and maker. I sent it to the buyer, and the buyer SOLD it to Replacements.  Yesterday I received this message.

 

"Sorry so much time has passed. I'm sure you will understand. Like you , I buy& sell flatware. Received these & sent them to my customer of over 20 years, Replacements,Ltd. Looks like the flatware was in the wrong package , as it is actually called Aquatique Ice, not Hafnia as advertised. I seem to remember it being in a Hafnia wrapper. Unfortunately it's the wrong pattern & I am having it returned tome by Replacements. There's a $15 return & I need a refund from you , despite being past 14 days. Neither you nor I noticed the error…. Please let me know how you want to handle this. I'm not thrilled at having to spend$15 to get these back. It should take around 1 1/2 weeks or less. Will advise when I get them back . Please provide your address. Thanks"

I respond back to the buyer:

"I'm not sure what you are asking. Please let me know if I have this correct.
1. You purchased flatware from me.
2. I sent the flatware to you.
3. You sold the flatware to Replacements.com (that sells flatware)
4. They are saying it's not Yamazaki Hafnia.
Because of this you want to:
1. Return the flatware to me
2. have me pay a 15.00 return fee to replacements
3. wait for replacements to send the item back to you.

Is this correct? Did you receive what was pictured? I will be happy to accept the return, as long as the items are in the condition I sent them to you in, with the tags etc.

I'm so sorry this is not what you wanted."

The buyer responds back:

"Yes , that's about it . The receipt I will receive from them shows a deduction ( $15) for the return fee. I can show you a copy. The packaging should still be intact as I received it from you."

Then she responds again:

"Dear Suzie, When I receive the Yamazaki flatware back from Replacenents I 'll return it . It would be a nice gesture on your part if you could absorb the return fee. In the meantime , please let me know if you actually can obtain the Hafnia pieces for me. I 'll need your correct shipping address to facilitate the return "

I respond with this:

You left the following feedback for me: "As described/well packed/ thank you!" Why is it my responsibility to pay for your return when YOU sold it to someone else? Do you not think that seems odd?

I know that many people wouldn't accept the return since she's had the items over 30days.   I don't have a problem accepting the return, unless I'm not getting the *my* items back.  I just can't believe she expects me to pay for her Replacements.com return fee.  I had several photos of the item, and  a description of what the item was.. It's just kind of weird to me that this buyer thinks I'm responsible for her sale to another buyer!


 

 

 

How Crazy Can Turn into Gratitude

cut on the dotted line

I had a crazy day.  Normally when I say "crazy".. I mean hectic.  Yesterday, I had a seriously crazy day.  You know Webster's Dictionary definition of CRAZY: Adjective: Mentally deranged, esp. as manifested in a wild or aggressive way: "Stella went crazy and assaulted a visitor".  (that kind of crazy)

The first thing that took me out of my element:

I woke up 2 of our 6 children  at the crack of dawn, got them dressed, fed them a made to order breakfast  and took them into town.  If you know me, You'd know that  I'm not really a morning person.  I'm more like a 8:30am stay in my yoga pants until 11:00am the man comes home kind of girl.

The second thing that took me out of my element:

I enrolled #4 in our public school district.  Not as a full time student, but just for speech and reading help.  It was something I thought I would never do. Not because I am such a staunch homeschooler, but because I swore I would NEVER put my child in this particular school district again.   I'm happy to report he has some great speech and reading teachers… but like someone that has a mild form of PTSD.. I still get the shakes going in the building.

The third thing:

I had someone call and offer me a job. .. I wasn't looking for.  That's crazy right?

The fourth and the cherry on the top of this day…

I received a bizarre, and abusive phone call from a woman I never met.  To say I was taken back by the call would be an understatement. All I know is I tried to be kind, listen and put myself in her position. I tried to explain to her how she was mistaken and apologized, and she still didn't let up.  I'm proud of  how I handled myself.  The old me from 20 years ago would have let her have it, because she was screaming at me.  I feel bad for her that she did not hear there was a misunderstanding.  She didn't hear that *no one*  was out to get her. I can only imagine how unhappy and insecure she must feel.  I'm not sure how a person can feel better about themselves saying what she said… she obviously did not call me to figure out what was going on, but only to try make me feel bad. I guess it worked, because I feel bad for her, and not myself or my actions.  I hope her screaming and yelling at me accomplished the security she needs in her relationship. I know it changed my opinion of her and her relationship with her loved ones.

At the end of this crazy day… I still have been blessed with everything I've ever hoped to have: I have the gift of a new day , A husband that loves me, (and I him) 6 awesomely quirky and funny children I never thought I would have, a house I enjoy being in, a car that runs (but sucks the gas), high speed internet (even in though I live in the boonies), a bunch of youth that I enjoy hanging out with… and friends that I have had for years that love me no matter what.  Yesterday was a weird, bizarre day that made my somewhat level world turn ever so slightly.  After a good nights sleep and a good laugh with The Man about the day.. all was back to normal in my world. Am I blessed or what?

Tamale Fundraiser = Success / Photo Taking = Failure

I was a bit nervous.. I have done some insane things before..

Planned a 2 day Literature Festival with 16 authors and illustrators, Homeschooled obnoxious unruly children, told my husband I wanted 8 children.. drove across the country to follow a man oops.. make that a boy.

But I have never attempted to make dinner for 200 people.

I had lots of help. The entire youth group from our church and the Christian Education team helped… but I was a ball of nerves.

I showed up a bit late to church with 400 tamales, sour cream, 10lbs of taco meat, 5lbs of cheese, 8 tomatoes diced and 3 crock pots. I had planed on being there around 9:45AM.. but I didn’t get there until 10:00AM. I don’t know what I was thinking! I had to get all the tamales heated up and the rice, beans, taco meat etc.. heated!

We plugged the of the stuff in to heat it up.. and we blew a fuse or SOMETHING… none of the plugs worked on the entire wall. We ended up plugging stuff in on the other side of the room and once church was over, moving it to the "Right" side of the room.

Even with all the strange problems, I am happy to report the fundraiser was a success. The Tamales, were heated and the taco bar was hot & cold in the right spots.

Because of all this stuff.. I forgot to take a SINGLE PHOTO! There should be photos of my documented day.. oh well.. there’s always next year. 😉

Crazy Question of the Week.. or Does This Make Me Look Fat?

 

I woke up to this Question from a eBay member:

"I’m going to try and make this question as simple as possible. I am looking for a nurses unifrorm for my halloween costume(yes I believe in getting an early start because my costumes take a lot of effort. I am going to be a lunch lady this year. This costume is what I need. However I am not pregnant, I just need to look fat. I usually wear a 12 -14 dress. Could I fit into this Maternity smock ya think and would it make me look kind of fat like a lunch lady. With an apron on I think I would look pretty cool. Thanks for the help."

Her first comment "I’m going to try and make this question as simple as possible."  I’m thinking.. huh?!?!?.. this chick must know me…  I keep reading and think.. she’s a planner, and a perfectionist, I can respect this.  But the more I think about how to answer this question, the more confused I make myself.

                                                        
                                                        The Maternity Nurse Uniform I am selling on eBay

For once in my life I am feeling like The Man trapped in the crazy questions I ask him.. like "Who’s the first woman you ever loved?" or "Do you like going shopping with me?" or "Do I look fat in this?"  These are no win questions.. set up by a woman who doesn’t really want the TRUE answer anyway. 

So I emailed her back and said: "I think you will achieve the look you are going for in this nurse uniform.  Thanks for looking at my auctions".  See I have learned some diplomacy from The Man in the 15 years we’ve been spending time together on this earth.