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USPS Has New Cost Savings Policies = Slowing Down Mail Service


From Business Insider.

The United States Post Office  is slowing down mail.  WHAT?


  • The US Postal Service’s new Postmaster General has established new cost-saving policies that could slow down mail service.
  • Mail carriers are being told to leave mail behind at distribution centers rather than taking late trips, taking extra trips, or logging overtime, according to memos first reported on by The Washington Post and subsequently reviewed by Business Insider.
  • The Postal Service is on financially shaky ground due to the coronavirus pandemic, with Business Insider previously reporting that it may run out of cash by the end of September.

As it struggles to stay afloat during the coronavirus pandemic, the US Postal Service has implemented “difficult” cost-cutting measures that may slow mail delivery, The Washington Post first reported.

The changes, established by the USPS’s new Postmaster General, Louis Dejoy, were disseminated Monday in memos that were viewed by The Post, verified by the American Postal Workers Union, and corroborated to The Post by three people with knowledge of the documents who spoke under the condition of anonymity. Business Insider also obtained and reviewed the memos.

In the documents, Dejoy instructed workers to stop logging overtime and to leave mail at distribution centers if it would delay their route.

“If the plants run late, they will keep the mail for the next day,” reads one of the documents. “If you get mail late and your carriers are gone and you cannot get the mail out without OT, it will remain for the next day.”

This new directive goes against the training postal workers traditionally receive, which says they should avoid leaving letters behind and should make sure items are delivered promptly, even if that means making multiple trips, The Post notes.

“One aspect of these changes that may be difficult for employees is that — temporarily — we may see mail left behind or mail on the workroom floor or docks,” a second memo states, adding that “any mail left behind must be properly reported.”

In the same document, the USPS said that late trips and extra trips — which it estimates cost the agency roughly $200 million in “added expenses” — are now prohibited.

Despite a ton of package deliveries, overall letter-mail volumes have plummeted since the pandemic began and businesses shuttered. Even with a $10 billion line of credit granted by the CARES Act, the Postal Service has found itself in dire straits — as of May, estimates were that the agency could run out of cash by the end of September.

While acknowledging the Postal Service’s rocky financial position, Mark Dimondstein, president of the American Postal Workers Union, sharply criticized the new measures — arguing they hit at the very core of the agency’s mission, which is to “provide prompt, reliable, and efficient service.”

“These additional moves by the new Postmaster General seem to be sending the opposite message, which is that mail can wait,” Dimondstein told Business Insider in a phone call on Tuesday. “It will likely undermine the mission we’re dedicated to. And in terms of the people of the country, it will likely lead to slower, less prompt, and less reliable, and really less efficient service.”

When asked about the memos, a spokesperson for the USPS told Business Insider that the service is “developing a business plan” to remain financially stable while providing “reliable, affordable, safe and secure delivery of mail, packages and other communications to all Americans as a vital part of the nation’s critical infrastructure.”

“While the overall plan is not yet finalized, it will certainly include new and creative ways for us to fulfill our mission, and we will focus immediately on efficiency and items that we can control, including adherence to the effective operating plans that we have developed,” the spokesperson said.

**Have you experienced problems with postal delays?  I have had so many problems.

Union’s and Postal Workers OR That Time I Chased My USPS Mail Carrier Down


Cute T-Shirt (that describes my morning) made by Sunshine State Tees. You can get this shirt HERE

This morning started out just like any normal day.  We had packages to send out, messages to respond to, you know the usual stuff.  Our rural route mail person was out today so our sub was filling in.  I send #3.5 out to give him our packages.  She came back in with an empty tub and said… “He couldn’t scan them because he wasn’t covered.”

Wasn’t covered? What does that mean?

Everyone knows how important it is to a online seller to have your packages scanned.  I called the substitute mail carrier and he didn’t answer.  I text him.. and he didn’t respond.  What else to do.. but to try and find him.


I drove down a lot of these roads…..


I live in a rural area, if that “rural route carrier” thing didn’t give it away.  I drove around for 30 minutes or so, and finally found him.  Flagged him down and got my packages.  Where he gave me the following excuses for NOT scanning my packages:

  • “I’m not in the same union as everyone else.”
  • “Tammy told me to do it this way.”
  • “I’m not covered.”
  • “Something could happen to me along the way.”
  • “Your packages need coverage that I don’t have.”
  • “The union does not allow me to scan packages”
  • “My phone fell off my visor onto the street and broke.”
  • “I’m sure they would have been scanned when they get to their destination.”
  • “Tammy told me NOT to do it this way”


I listened to his excuses, and found the nearest paved road to drive into town to have my packages scanned.


About 18 miles and 1 hour after the start of my adventure I arrived at the post office to have the packages scanned.


It should not be this hard to mail stuff.

Dear eBay Queen: The Post Office is Really Messing up my Business!

Dear eBay Queen,

I’ve been having some issues with the United States Post Office, well, maybe it’s not the WHOLE United States Post Office, it might just be my local one. I take my packages into the local office almost every day. Sometimes I have 2 packages and sometimes I have 15 packages.  I wait in line, hand over my packages and they are scanned in by the person behind the counter. I smile, thank them and leave.  Yesterday I was in there and the new person at the counter.  She really upset me.  I handed over my packages and she weighed each one, DID NOT SCAN them and gave one back to me because it was 1/8 of an ounce off.  ARE YOU KIDDING ME?  I asked her if that 1/8 of an ounce was going to change the price and she said: “Why else would I be giving it back to you?”  I then asked her if she was going to scan the packages as accepted.  She told me no, and then said “NEXT”. 

By the time I got home, I was shaking. This makes me so angry.  Why would she not scan them? I decided to call the post office and I asked to speak to the post master.  The person that I spoke with told me that she was not the post master, but the supervisor in charge, AND she was the person that helped me. I could hear her gloating through the phone!  I asked to speak to her supervisor and she said; “It will not help.”  I hung up the phone, and cried. I have no idea what to do.  After I composed myself I called my neighbor, she told me to call the next town over’s post office.  I called and asked them what the policy was on scanning packages that already had postage on them.  They told me they were supposed to scan them right there at the counter, she then told me something that made my heart stop.

  • If I put first class light envelopes with tracking into the mailbox out front or the drive up out back, they do not get scanned at my post office.  They may be scanned at the sort facility.
  •  USPS first class shipping standards changed as of 1/1/15 and it is now 7-10 business days to deliver! All of my hand made goodies are sent first class!

What if my packages don’t get sent?  What if they are sent, but NEVER scanned?  What if this mean woman just let’s my packages sit for awhile to teach me a lesson?



Dear CCT:

Do we have the same post office, because I’ve had similar experiences with my own local office. When I have an issue like yours, and I have on several occasions, I simply call the USPS consumer complaint line 1-800-275-8777. If I feel there is employee misconduct, I contact the USPS Inspector General’s hot line, M-F 11:00am – 3:00pm EST 1-888-877-7644. Make sure that you ask them what the postal standards are for accepting packages over the counter and scanning.  I have had the same issues with my own post office weighing each package

I have heard the same thing about the shipping standards for first class mail going from 1-3 days to 7-10 days. There is a lot of talk about it on the USPS union site.  When I look at the USPS own website for their standards of service for first class mail it states 1-3 days deliver time still. I’m not going to borrow trouble until they change the standards on their own website.


Strange eBay Item of the Week: Item #251694299334. Book collectors sometimes pay high prices for books on eBay. These sold for $4000.00.  Set of 58 Signed Franklin Library Limited Editions Leather Bound Books. 

Why the United States Post Office SHOULD NOT Be Part of the eBay Defect Rate

You may know that eBay is currently judging sellers on how quickly the post office handles the package.  If the item I sent is not handled correctly, I may get a defect.  Too many defects, and I can not sell on eBay.  Here is an excellent example of why eBay sellers should not be judged on how well the shipping carrier handles the item.

ponottrusted3This may seem normal to you if you do not know Kansas very well.  Below is a map of where this item went… Do you see how this item was "out for delivery" in Oskaloosa, KS?  Oskaloosa is not even the NEXT zip code over, it's 70 miles away from my post office.



This map shows how it went from Morristown, TN to Knoxville, TN then to Kansas City KANSAS, to Oskaloosa, Kansas then sent to Kansas City MISSOURI then to Rantoul, Kansas. 

This isn't even the best example.  I have packages that show items going to California and they were sent to Florida.  This is just one of the reasons eBay needs to re-think their defect ratings.

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